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All things Email

Updated

 

 

POP or IMAP:

  1. If you already have an account in outlook you will go to File< add account. If not continue to step 2.
  2. When adding an account in Outlook you will choose Manual Setup >Next>POP or IMAP
  3. Enter in your user information.> username: is your email and Name: What you want to appear as your folder name
  4. Account type choose IMAP >incoming mail server: email.example.com>outgoing mail server same as incoming
  5. Logon Information: username: your email> password: given to you by SSCI
  6. Select more settings in bottom right hand corner>choose outgoing server> select “My outgoing server requires authentication”> then select use same settings as incoming mail server
  7. Next select the Advanced tab in more settings>change outgoing server port to: 8889
  8. Then click Next> it will test your account settings if you entered all information correct, you will receive green check marks for both tasks. If you do not receive those check marks, you most likely mistyped something so just double check all your settings.

Exchange:

  1. If you are within a domain and are adding your account to outlook it should auto-add. If it does not follow these steps:
  2. Choose Manual Setup or additional server types>Next> then choose Outlook.com or Exchange ActiveSync compatible service>
  3. Input user information> your name and email> next input server information: webmail.domain name (example: webmail.example.com)
  4. The input login information> username and password>next

Mac Mail: Exchange (similar steps for android mail)

  1. Choose your account type> Microsoft exchange or other (unless you have 365 then choose outlook.com).
  2. Exchange> email>description (ie: billing , name or office name, etc)
  3. Its going to ask if you want to manually add or sign in> you can choose sign in if you are within your domain> if not choose manual.
  4. Sign in asks for your password.
  5. Configure manually asks for you password then takes you to the settings> server name: email.domainname (ie: email.example.com)> domain (ie: example.com)> username (either your name or computer login)> password

Mac Mail: IMAP/POP

  1. If you are doing IMAP or POP> choose other> name> email> password>description
  2. Then you are going to input host name> email.example.com> Username: email> password> hostname for outgoing server: email.example.com> username: email> password>
  3. Next you are going to go into the ingoing and outgoing settings> change outgoing port to 8889> authentication is password or MD5.

Tip for Apple Mail if you are not receiving mail and settings are correct:

  1. Check your Internet connection. Open apple.com in Safari on your iPhone, iPad, or iPod touch.

  2. To see if you can receive mail for your iCloud email on another device, go to iCloud.com on a Mac or PC.

  3. Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail.

  4. Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push. In iOS 13 or earlier, tap Settings > Passwords & Accounts > Fetch New Data, then turn on Push.

    • Send an email to your account to see if Push is working.

    • In Fetch New Data, tap your iCloud account and turn on Push. You can only use Push with one account at a time.

  5. Turn your device off and back on.

  6. If you still can't send or receive mail, turn off the settings in steps 3 and 4, restart your device, then turn them back on.

 

If you are using macmail and you ever stop receiving mail please check to make sure you password is not needed again by going into settings> mail>accounts. If that is right and it does not need to be typed again please make sure there is no new software update needed. Logo.png

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